酒店各职位英文简称 篇一
In the hospitality industry, hotels are made up of various departments and positions, each with its own unique responsibilities and roles. These positions are often referred to by their English abbreviations. Understanding these abbreviations is important for both hotel professionals and guests. In this article, we will explore the English abbreviations for different positions in a hotel.
1. GM - General Manager: The General Manager is responsible for overseeing the overall operations of the hotel. They are in charge of strategic planning, financial management, and ensuring the hotel meets its goals and objectives.
2. FOM - Front Office Manager: The Front Office Manager is responsible for managing the reception and front desk operations. They supervise the front desk staff, handle guest inquiries and complaints, and ensure smooth check-in and check-out processes.
3. DOS - Director of Sales: The Director of Sales is in charge of developing and implementing sales strategies to increase revenue and occupancy rates. They work closely with the marketing team, negotiate contracts with clients, and maintain relationships with key accounts.
4. HR - Human Resources: The Human Resources department is responsible for the recruitment, training, and development of hotel staff. They handle employee relations, payroll, and ensure compliance with labor laws and regulations.
5. F&B - Food and Beverage: The Food and Beverage department is responsible for managing the hotel's restaurants, bars, and banquet facilities. They oversee menu planning, food preparation, and beverage service. F&B also handles catering for events and conferences.
6. HK - Housekeeping: The Housekeeping department is responsible for maintaining cleanliness and orderliness throughout the hotel. They handle room cleaning, laundry services, and replenishing guest amenities.
7. C&B - Conference and Banqueting: The Conference and Banqueting department is in charge of organizing and managing events, conferences, and banquets. They coordinate with clients to plan the details of the event, arrange room setup, and ensure smooth execution.
8. IT - Information Technology: The Information Technology department is responsible for managing the hotel's technology infrastructure. They handle computer systems, networks, software, and provide technical support to staff and guests.
9. SPA - Spa and Wellness: The Spa and Wellness department offers a range of relaxation and beauty services to hotel guests. They provide massages, facials, body treatments, and manage the spa facilities.
10. PR - Public Relations: The Public Relations department is responsible for managing the hotel's public image and reputation. They handle media relations, press releases, and organize promotional events to enhance the hotel's visibility.
Understanding these abbreviations can help hotel professionals communicate more efficiently and effectively. It also allows guests to have a better understanding of the different roles and departments within a hotel. Whether you're working in the hotel industry or planning a stay at a hotel, knowing these abbreviations will undoubtedly be beneficial.
酒店各职位英文简称 篇二
In the hospitality industry, hotels are comprised of various departments and positions, each with its own set of responsibilities. These positions are often referred to by their English abbreviations. Understanding these abbreviations is crucial for both hotel professionals and guests. In this article, we will explore the English abbreviations for different positions in a hotel.
1. GM - General Manager: The General Manager oversees the overall operations of the hotel. They are responsible for strategic planning, financial management, and ensuring the hotel meets its goals and objectives.
2. F&B - Food and Beverage: The Food and Beverage department manages the hotel's restaurants, bars, and banquet facilities. They handle menu planning, food preparation, and beverage service. F&B is also responsible for catering events and conferences.
3. DOS - Director of Sales: The Director of Sales develops and implements sales strategies to increase revenue and occupancy rates. They work closely with the marketing team, negotiate contracts with clients, and maintain relationships with key accounts.
4. HR - Human Resources: The Human Resources department is responsible for recruiting, training, and developing hotel staff. They handle employee relations, payroll, and ensure compliance with labor laws and regulations.
5. HK - Housekeeping: The Housekeeping department maintains cleanliness and orderliness throughout the hotel. They handle room cleaning, laundry services, and replenishing guest amenities.
6. FOM - Front Office Manager: The Front Office Manager manages the reception and front desk operations. They supervise the front desk staff, handle guest inquiries and complaints, and ensure smooth check-in and check-out processes.
7. C&B - Conference and Banqueting: The Conference and Banqueting department organizes and manages events, conferences, and banquets. They coordinate with clients to plan the details of the event, arrange room setup, and ensure smooth execution.
8. IT - Information Technology: The Information Technology department manages the hotel's technology infrastructure. They handle computer systems, networks, software, and provide technical support to staff and guests.
9. SPA - Spa and Wellness: The Spa and Wellness department offers a range of relaxation and beauty services to hotel guests. They provide massages, facials, body treatments, and manage the spa facilities.
10. PR - Public Relations: The Public Relations department manages the hotel's public image and reputation. They handle media relations, press releases, and organize promotional events to enhance the hotel's visibility.
Understanding these abbreviations is beneficial for effective communication within the hotel industry. It also allows guests to have a better understanding of the different roles and departments within a hotel. Whether you're working in the hotel industry or planning a stay at a hotel, knowing these abbreviations will undoubtedly be advantageous.
酒店各职位英文简称 篇三
GM---GENERAL MANAGER 总经理
DGM---DUTY GENERAL MANAGER 副总
DOR---DIRECTOR OF ROOMS 客务部总监
AM---ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)
FIN---FINANCE 财务部
DOF---DIRECTOR OF FINANCE 财务总监
DOM---DIRECTOR OF SALES&MARKETING 销售部总监
FO---FRONT OFFICE 前厅部
FOM---FRONT OFFICE MANAGER 前厅部经理
FD---FRONT DESK 前台
CONC---CONCIERGE 礼宾部
BC---BUSINESS CENTER 商务中心
F&B---FOOD&BEVERAGE 餐饮部
ENG---ENGINEERING 工程部
HK---HOUSEKEEPING 客房部
HR---HUMAN RESOURCES 人力资源部
市场营销部sales & Marketing Division
销售部Sales Department
公关部Public Relation Department
预订部Reservation Department
客务部Room Division
前厅部Front Office Department
管家部Housekeeping Department
餐饮部Food & Beverage Department
康乐部Recreation and Entertainment Department
工程部Engineering Department
保安部Security Department
行政部Rear-Service Department
商场部Shopping Arcade
人力资源开发总监Director of Human Resources
人事部经理Personnel Manager
培训部经理Training Manager
督导部经理Quality Inspector
人事主任Personnel Officer
培训主任Training Officer
财务总监Financial Controller
财务部经理Chief Accountant
成本部经理Cost Controller
采购部经理Purchasing Manager
采购部主管Purchasing Officer
电脑部经理EDP Manager
总出纳Chief Cashier
市场营销总监Director of Sales and Marketing
销售部经理Director of Sales
公关经理P.R.Manager
宴会销售经理Banquet Sales Manager
销售经理Sales Manager
宴会销售主任Banquet Sales Officer
销售主任Sale
高级销售代表 Senior Sales Executive
销售代表 Sales Executive
公关代表 P.R. Representative
Executive Office总行政办公室
宾客关系主任Guest Relation Officer
公关部经理Public Relation Manager
公关部主任Public Relation Supervisor
客户经理Account Manager
高级客户经理Senior Account Manager
资深美工Senior Artist
美工Artist
销售部联络主任Sales Coordinator
资深销售中心预订员Sales Center Senior Reservation Clerk
销售中心主任Sales Center Supervisor
礼宾部经理Chief Concierge
行李员Bellboy
女礼宾员Door Girl
礼宾司Door Man
Accounting财务部
Sales & Marketing Dept.营销部
General Manager总经理
Human Resource & Training Dept.人力资源及培训部
Deputy General Manager常务副总经理
Room Division房务部
Food & Beverage Dept.餐饮部
Purchasing Dept.采购部
Electronic Data Processing Dept.电脑部
Security Dept.保安部
Engineer Dept.工程部
客房总监Director of Housekeeping
前厅部经理Front Office Manager
前厅部副经理Asst . Front Office Manager
大堂副理Assistant Manager
礼宾主管Chief Concierger
客务主任Guest Relation Officer
接待主管Chief Concierge
接待员Receptionist
车队主管Chief Driver
出租车订车员Taxi Service Clerk
行政管家Executive Housekeeper
行政副管家Assistant Executive Housekeeper
办公室文员Order Taker
客房高级主任Senior Supervisor
楼层主管Floor supervisor
楼层领班Floor Captain
客房服务员Room Attendant
洗衣房经理Laundry Manager
餐饮总监F&B Director
餐饮部经理F&B Manager
西餐厅经理Western Restaurant Manager
中餐厅经理Chinese Restaurant Manager
咖啡厅经理Coffee Shop Manager
餐饮部秘书F&B Secretary
领班Captain
迎宾员Hostess
服务员Waiter ,waitress
传菜Bus Boy, Bus Girl
行政总厨Executive chef
中厨师长Sous Chef(Chinese Kitchen)
西厨师长Sous Chef(Western Kitchen)
西饼主管Chief Baker
工程总监Chief Engineer
工程部经理Engineering Manager
值班工程师Duty Engineer
保安部经理Security Manager
保安部副经理Asst. Security Manager
保安部主任Security Manager
保安员Security Manager
商场部经理Shop Manager
商场营业员Shop Assistant
市场营销部=Sales&Marketing Department
礼宾司=Chief Concierge
房务部=Room Division
康体部=Recreation Department
娱乐部=Entertainment Department
销售部总监=Director of Sales
高级销售代表=Senior Sales Representative
销售代表=Sales Representative
行政总厨=Executive chief