英语投诉信范文翻译 篇一
Subject: Complaint regarding poor customer service
Dear Sir/Madam,
I am writing to express my disappointment and frustration regarding the poor customer service I recently experienced at your store. I am a regular customer and have always been satisfied with your products, but this recent incident has left me deeply dissatisfied.
On the afternoon of March 10th, I visited your store located on Main Street to purchase a new laptop. I had done some research prior to my visit and had a specific model in mind. However, when I approached one of your sales representatives for assistance, I was met with a dismissive and unhelpful attitude. The sales representative seemed disinterested in assisting me and instead directed me to another colleague without providing any additional information.
Feeling frustrated, I approached the second sales representative and explained my requirements. To my dismay, this representative was also unhelpful and lacked basic knowledge about the products. When I asked specific questions about the laptop I was interested in, the representative struggled to provide accurate information, further adding to my frustration.
After spending nearly an hour in your store, I decided to leave without making a purchase due to the poor assistance and lack of professionalism exhibited by your staff. As a loyal customer, I expected better service and a more positive shopping experience.
I believe it is important for businesses to value their customers and provide exceptional service. Unfortunately, my recent experience at your store did not meet these expectations. I hope that you will take my complaint seriously and address the issue to ensure that other customers do not have to endure such inadequate service.
I kindly request a response from you addressing this matter within the next five business days. I trust that you will take the necessary steps to rectify the situation and improve the overall customer service at your store.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
英语投诉信范文翻译 篇二
Subject: Complaint regarding faulty product
Dear Customer Service,
I am writing to express my dissatisfaction with a product I recently purchased from your company. I am a long-time customer and have always been satisfied with the quality of your products, but unfortunately, this time I am extremely disappointed.
On February 25th, I purchased a brand new microwave oven from your store. However, upon opening the package and attempting to use the product, I discovered that it was faulty. The microwave would not heat up any food, regardless of the settings or duration selected. I followed the instructions carefully, but the appliance simply did not function as expected.
I am particularly frustrated by this situation as I purchased the microwave for a specific event and was unable to use it due to its faulty nature. I had to make alternative arrangements at the last minute, which caused inconvenience and unnecessary stress.
I kindly request that you arrange for a replacement microwave oven to be delivered to my address as soon as possible. I understand that sometimes defects occur despite quality control measures, but it is important for your company to rectify the situation promptly and ensure customer satisfaction.
In addition, I would appreciate it if you could provide a refund for the inconvenience and disappointment caused. While I value your products and have been a loyal customer, this experience has left me with doubts about the reliability and quality of your brand.
I expect a prompt response and resolution to this matter. Please contact me within the next three business days to confirm the replacement and refund arrangements.
Thank you for your attention to this complaint. I hope that you will take the necessary steps to rectify the situation and restore my faith in your company.
Sincerely,
[Your Name]
英语投诉信范文翻译 篇三
Dear Sales Manager,
This letter is a plaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 . I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
翻译:
亲爱的销售经理,
这封信是关于你的一个销售人员的`起诉。上星期二,2012年5月5日,午时2点左右。我去你店里找一件T恤。当我问一个业务员,王女士在找我的尺寸的帮忙,她告诉我,她很忙,我会找到一个自我。我解释了我为什么来到她的理由是我找不到。
然后她说粗鲁的声音,如果我找不到人,这意味着商店没有它,和我需要到别处看看。
我觉得,王女士很粗鲁。我期望你会调查此事:我经常在你的店店我期待一个更愉快的购物经验,下一次。
英语投诉信范文翻译 篇四
Dear Sales Manager,
This letter is a plaint concerning the actions of one of your salespersons。 On Tuesday, May 5, 2012, around 2 P。m。。, I went to your store to look for a T-shirt。 When I asked a salesperson, Ms。 Wang for help in finding my size, she informed me that she was busy and I would have to find one myself。 I explained that the reason why I came to her was that I couldn’t find one。 She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else。
I felt that Ms Wang was rude。 I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time。
翻译:
亲爱的销售经理,
这封信是关于你的一个销售人员的起诉。上星期二,2012年5月5日,午时2点左右。,我去你店里找一件T恤。当我问一个业务员,王女士在找我的尺寸的帮忙,她告诉我,她很忙,我会找到一个自我。我解释了我为什么来到她的理由是我找不到。然后她说粗鲁的声音,如果我找不到人,这意味着商店没有它,和我需要到别处看看。
我觉得,王女士很粗鲁。我期望你会调查此事:我经常在你的店店我期待一个更愉快的购物经验,下一次。
英语投诉信范文翻译 篇五
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P。O。 Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No。 W 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely,
(Signature)
英语投诉信范文翻译 篇六
Dear Manager:
Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your 't find the domestic by your salesman's sweet words,I spent 2000Yuan and bought a I took the new fridge couldn't wait a minute and make it work went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is newly- bought fridge didn't produce cold but hot foodcooler has gone can be worse hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.
A consumer.
Angel