商务英语打电话对话范文 篇一
第一篇内容
Title: Making a Business Inquiry over the Phone
Dialogue:
A: Good morning, this is John from XYZ Company. I would like to inquire about your product range.
B: Good morning, John. This is Lisa from ABC Corporation. How can I assist you?
A: I noticed your company specializes in manufacturing electronic devices. Can you provide me with more information about your product range?
B: Certainly, John. We offer a wide range of electronic devices, including smartphones, tablets, and laptops. We also have various accessories such as chargers and headphones.
A: That sounds interesting. Can you tell me more about the specifications and prices of your smartphones?
B: Of course, John. Our smartphones have the latest features, including high-quality cameras, large storage capacity, and fast processors. As for the prices, they range from $300 to $1000, depending on the model and specifications.
A: That's within our budget. Do you offer any discounts for bulk orders?
B: Yes, we do. For bulk orders exceeding 100 units, we provide a 10% discount on the total amount.
A: Great! Is it possible to request a product catalog or brochure to have a better understanding of your products?
B: Absolutely, John. I can send you a digital copy via email or a physical copy by mail. Which option would you prefer?
A: It would be more convenient for us to receive a digital copy via email. Please send it to john@xyzcompany.com.
B: Noted, John. I will send it to you shortly. Is there anything else I can assist you with?
A: That will be all for now, Lisa. Thank you for your assistance.
B: You're welcome, John. If you have any further inquiries, feel free to contact me. Have a great day!
A: Thank you, you too. Goodbye!
B: Goodbye!
商务英语打电话对话范文 篇二
第二篇内容
Title: Placing an Order over the Phone
Dialogue:
A: Good morning, this is Sarah from XYZ Company. I would like to place an order for some office supplies.
B: Good morning, Sarah. This is Mark from ABC Corporation. How can I assist you?
A: I noticed your company offers a wide range of office supplies. Can you provide me with more information about the items available for purchase?
B: Certainly, Sarah. We have various office supplies, including stationery, printers, toners, and computer accessories. What specific items are you interested in?
A: I would like to order 20 packs of printer paper, 10 black ink cartridges, and 5 sets of colored pens.
B: Noted, Sarah. We have the printer paper in stock, but I need to check the availability of the ink cartridges and colored pens. Can you please hold for a moment?
A: Sure, I'll wait.
B: Thank you for holding, Sarah. We have 10 black ink cartridges and 5 sets of colored pens available for immediate delivery.
A: That's perfect. Can you provide me with the prices for these items?
B: Certainly, Sarah. The printer paper is $10 per pack, the black ink cartridges are $15 each, and the colored pens set is $20.
A: Great! Can you also let me know the estimated delivery time?
B: The estimated delivery time for these items is 3 business days.
A: That works for us. Please proceed with the order.
B: Thank you, Sarah. To confirm the order, I will need your company's billing and shipping address.
A: Sure, our billing address is 123 Main Street, City, State, Zip Code. The shipping address is the same.
B: Thank you, Sarah. We will process the order and send you the invoice shortly. Is there anything else I can assist you with?
A: That will be all for now, Mark. Thank you for your assistance.
B: You're welcome, Sarah. If you have any further inquiries or need any additional assistance, feel free to contact me. Have a great day!
A: Thank you, you too. Goodbye!
B: Goodbye!
商务英语打电话对话范文 篇三
That sounds good. Just as long as I can get back to the airport for my evening flight.听起来不错。只要我能赶回机场搭上我的夜班飞机就行。下面介绍商务英语电话对话范文
,希望可以帮助到您。
NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.
尼克: 嗯嗯,好吧,那另一个可能就是在我从波士顿回来的时候再安排见一下了。
HELEN: When do you plan on leaving Boston? 海伦: 你打算什么时候离开波士顿?
NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.
可能是礼拜二下午,也可能是礼拜三上午,但我想赶在礼拜三晚上搭乘航班返回伦敦。
HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized.
好。嗯,如果你能在礼拜三上午飞过来的话,那对我们来说最好不过了。葛雷格或者我可以去机场接你,之后,我们可以带你去参观会议中心和凯萨饭店。如果有时间的话,你可以再去一下我们的办公室,我们可以迅速处理一些还没有解决的细节问题。
NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.
尼克: 听起来不错。只要我能赶回机场搭上我的夜班飞机就行。
HELEN: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?
海伦: 没问题。嗯,一旦你确定了你的航班日期,发个传真告诉我具体情况如何?那样我们就可以给你回复当天的日程安排——那天是9号礼拜三,对吧?
NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week.
尼克: 没错。好,嗯,我会的,我期待着下礼拜和你们见面。
HELEN: Same here. See you next week.
海伦: 我也是。下礼拜见。
商务英语打电话对话范文 篇四
In this conversation, Sally is a receptionist for a major computer hardware supplier. This particular morning, she is also filling in for a personal secretary who called in sick.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.
Sally: Just a moment, please. I'll transfer you.
Caller 1: Thank you.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
Sally: I'm sorry, he's in a meeting. May I take a message?
Caller 2: When will he be available?
Sally: I don't know, sir. Would you like to leave a message?
Caller: No, that's OK. I'll call back.
Sally: Good morning. Ms Carling's office. What can I do for you?
Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.
Caller 3: That'll be fine. Thank you very much.
中文参考: 在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。
Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?
Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。
Sally: 请稍等。我给你转过去。
Caller 1: 谢谢。 Sally: 早上好。ABC公司,我是Sally,请问您找那位?
Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?
Sally: 对不起,他在开会。要留个口信吗?
Caller 2: 他什么时间方便?
Sally: 我不知道,先生。您需要留个口信吗?
Caller 2: 不用了。我会再打过来的。
Sally: 早上好,Carling女士的办公室,我能为您做什么吗?
Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。
Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。
Caller 3:很好。非常感谢。
以上就是为大家整理的经典商务英文电话对话的相关内容,希望能够对大家有所帮助。商务英语主要是用于职场中,大家可能会遇到各种各样的情况,所以在学习的过程中,各种各样的场景大家都需要掌握。
商务英语打电话对话范文 篇五
A: Good morning. Hudson Textile Company.
A:早上好!这里是哈德逊纺织品公司。
B: Good morning. Could I speak to. Mr. White, please?
B:早上好!请叫怀特先生听电话。
A: Yes. Hold the line, please... Hello, I'm afraid Mr. White is completely snowed under atpresent. He shouldn't be free until 11 o'clock. Can I take a message?
A:好的,请稍等……喂,怀特先生现在根本走不开,直到11点才有空。需要我转告一下吗?
B: Of course. Could you ask him to call me back? It's about the sample of article .
B:当然,请叫他给我回电话,是有关067号货的样品。
A: Yes. What's your name, please?
A:可以,请问您贵姓?
B: This is Aram of Trans-America Clothing.
B:我是泛美服装公司的艾拉姆。
A: Mr. Aram. Does he have your number?
A:艾拉姆先生,他有您的电话吗?
B: Yes , but I'll give it to you again. It's 82345678.
B:知道,但我还是跟你说一下,82345678。
A: Thank you, Mr. Aram. I'll give Mr. White the message.
A:谢谢,艾拉姆先生,我会转告怀特先生。
商务英语打电话对话范文 篇六
A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。
A: May I ask who is calling, please? 请问您是哪位?
B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.
A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。
C: Can you find out what he wants? 你可以问他有什么事吗?
A: Yes, Mr. Hunter. (to caller) Im sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。
B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。
C: I see. Put him on line two. 好的,请转到2号线。
A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.
好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。
英语打电话对话范文
A: Good afternoon, Sales Department. May I help you? 下午好,销售部,我能帮你什么忙吗?
B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗?
A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?
请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?
B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他讨论一下我们上星期签订的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想会议不会开得太久,我让他有空给你打电话,好吗?
B: Yes, that would be easiest. 是的,那样最好了。