英语作文投诉信 篇一
Dear Sir/Madam,
I am writing to express my dissatisfaction with the recent service I received at your restaurant. I visited your establishment on the evening of May 10th with my family for a special occasion, but unfortunately, our experience was far from satisfactory.
First and foremost, the quality of the food was extremely disappointing. The dishes we ordered were either overcooked or undercooked, and some of them even tasted spoiled. We had high expectations for the meal, but it was a complete letdown. Moreover, the presentation of the food was unappealing, and it seemed as though no effort was put into making it visually appealing.
Secondly, the service we received was far from satisfactory. The waitstaff appeared to be disinterested and unattentive. It took an exceptionally long time for our orders to be taken, and we had to repeatedly ask for refills on our drinks. Additionally, when we raised our concerns about the quality of the food, the staff seemed unapologetic and did not offer any solutions or compensation.
Furthermore, the overall atmosphere of the restaurant was not welcoming. The tables were dirty and the chairs were uncomfortable. The noise level was also excessive, making it difficult to have a conversation without shouting.
Considering the price we paid for the meal, we expected a much higher level of service and quality. This experience has left a negative impression on us, and we are hesitant to return or recommend your restaurant to others. We believe that it is important for you to be aware of these issues, as they are crucial to the success and reputation of your establishment.
I kindly request that you take immediate action to rectify these problems. I suggest conducting thorough staff training to improve the service quality and ensuring that the food served meets the expected standards. Additionally, attention should be given to the cleanliness and ambiance of the restaurant.
I hope that you will take my concerns seriously and make the necessary improvements. I believe that with appropriate action, you can regain the trust and satisfaction of your customers.
Yours faithfully,
[Your Name]
英语作文投诉信 篇二
Dear Sir/Madam,
I am writing to express my disappointment and frustration with the recent experience I had with your online shopping platform. On May 15th, I placed an order for a laptop on your website, but unfortunately, the service I received was far from satisfactory.
Firstly, there was a significant delay in the delivery of my order. According to the estimated delivery date provided at the time of purchase, I was supposed to receive the laptop within seven business days. However, it has now been over two weeks, and I have yet to receive my order. This delay has caused me great inconvenience and has disrupted my work and personal commitments.
Moreover, the communication regarding the status of my order was inadequate. I received no updates or notifications regarding the delay, and when I tried to contact your customer service team, I was met with unhelpful and unresponsive representatives. It is highly frustrating to not receive any information or assistance when encountering such issues.
Furthermore, the condition of the laptop upon arrival was unacceptable. The packaging was damaged, and upon opening the box, I found that the laptop itself had several scratches and dents. This clearly indicates a lack of care and attention to detail in the handling and packaging of the product.
Considering the amount of money I spent on this purchase, I expected a smooth and satisfactory experience. However, this has not been the case. I am extremely disappointed with the level of service and the quality of the product I received.
I kindly request that you take immediate action to address these issues. I expect a prompt delivery of a replacement laptop in pristine condition. Additionally, I request that you improve your customer service by training your representatives to be more responsive and helpful, and by providing timely updates on order statuses.
I hope that you will take my concerns seriously and make the necessary improvements to avoid similar issues in the future. I look forward to a satisfactory resolution to this matter.
Yours faithfully,
[Your Name]
英语作文投诉信 篇三
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should
be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
英语作文投诉信 篇四
Dear Sir or Madam,
I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.
To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be pletely unacceptable.
Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.
Yours sincerely,
Zhang Wei
英语作文投诉信 篇五
Dear Mr. Gao,
I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day, but there was no image when I turned it on at home. There might be something wrong with the new-bought TV,so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX