英文投诉信范文 篇一
Dear Sir/Madam,
I am writing to express my dissatisfaction with the service I received at your establishment on [date]. I believe it is important to bring this matter to your attention in order to address the issues I encountered and prevent similar situations from occurring in the future.
Firstly, I was deeply disappointed with the lack of professionalism displayed by your staff members. The receptionist at the front desk was rude and unhelpful when I asked for assistance. Instead of providing clear and concise information, they were dismissive and seemed disinterested in addressing my concerns. This kind of behavior is unacceptable and does not reflect well on your establishment.
Furthermore, the quality of the products I purchased from your store was far below my expectations. The item I bought was faulty and did not work as advertised. I followed the instructions provided, but it failed to function properly. This not only resulted in a waste of my time, but also caused a significant inconvenience. I believe that as a customer, I should be able to rely on the products I purchase from your store to be of satisfactory quality.
Lastly, the overall cleanliness of your establishment was subpar. The floors were dirty and there was a noticeable lack of maintenance. This created an unwelcoming environment and made me question the level of hygiene and care your establishment prioritizes.
I request that you take immediate action to rectify these issues. I suggest providing training to your staff members to improve their customer service skills and professionalism. Additionally, I would appreciate a refund or replacement for the faulty item I purchased. Finally, I urge you to prioritize cleanliness and maintenance in order to create a more welcoming and comfortable environment for your customers.
I hope that you will take my concerns seriously and address them promptly. I believe that by doing so, you can regain my trust as a customer and prevent similar incidents from occurring in the future. I look forward to hearing from you regarding the actions you plan to take to resolve these matters.
Yours sincerely,
[Your Name]
英文投诉信范文 篇二
Dear Sir/Madam,
I am writing to express my dissatisfaction with the recent experience I had at your restaurant on [date]. As a regular customer, I have always enjoyed the food and service provided by your establishment. However, during my last visit, I encountered several issues that have left me disappointed.
Firstly, the quality of the food was far below the standard I have come to expect from your restaurant. The dish I ordered was overcooked and lacked flavor. The presentation was also subpar, with the food appearing unappetizing and poorly arranged on the plate. This was a stark contrast to the delicious and visually appealing meals I have enjoyed in the past.
Furthermore, the service I received was extremely poor. The waitstaff were inattentive and unresponsive to my requests. It took an excessive amount of time for them to take my order and bring the food to my table. Additionally, they seemed disinterested in ensuring that I had a pleasant dining experience. Their lack of professionalism was evident and left a negative impression on me.
Lastly, the cleanliness of the restaurant was a cause for concern. The tables were dirty and not properly wiped down, and there were crumbs and food debris on the floor. This lack of cleanliness was unhygienic and made me question the overall standards maintained by your establishment.
In light of these issues, I request that you take immediate action to address them. I suggest conducting training sessions for your kitchen staff to ensure the quality of the food meets the standards you advertise. Additionally, I recommend providing customer service training to your waitstaff in order to improve their attentiveness and professionalism. Lastly, I urge you to prioritize cleanliness and hygiene in your establishment to create a pleasant dining environment for your customers.
I hope that you will take my concerns seriously and make the necessary changes to rectify these issues. As a loyal customer, I believe in the potential of your restaurant and would like to continue enjoying the exceptional dining experience I have had in the past. I look forward to hearing from you regarding the steps you plan to take to address these matters.
Yours sincerely,
[Your Name]
英文投诉信范文 篇三
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
英文投诉信范文 篇四
Dear Manager,
Last weekend,I bought a mobile phone of your company`s on the I find out some serious quality problems of this mobile phone.
First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.
Secondly,this type phone has been sold who bought your company`s phone can`t find any way to exchange a new phone.
What`s more,the type of your company`s phone is more advanced than other mobilephone` in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!
All in all,it is said that "customer First".So you must try your best serve for your you should send a new mobile phone to me in a short `t put off your action,customers who bought your company`s phones just like me,we are angry!
Yours,
Bumanyi
英文投诉信范文 篇五
Dear Sir/Madm:
Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again.
with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.
with all our best regards and wishes!
yours,
英文投诉信范文 篇六
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.
Yours sincerely,
(Signature)